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HUBSPOT SUB-PROCESSORS PAGE

HubSpot Sub-Processors Page

This HubSpot Sub-Processors Page is incorporated into the DPA and Agreement.  This page explains how HubSpot engages with Sub-Processors.

1. Infrastructure Sub-Processors

2. Feature Specific Sub-Processors

3. HubSpot Affiliate Sub-Processors

4. Updates to Sub-Processor Page

Please review each section for additional details.

1. INFRASTRUCTURE SUB-PROCESSORS

To help HubSpot deliver the Subscription Service, we engage Sub-Processors to support our infrastructure. By agreeing to the DPA, you agree all of these Sub-Processors may have access to Customer Data.

Sub-ProcessorPurposeApplicable ServiceUnited States Data Centers Sub-Processor LocationEuropean Union Data Center Sub-Processor LocationAustralia Data Center Sub-Processor LocationCanada Data Center Sub-Processor Location
Amazon Web Services, Inc.Hosting & InfrastructureUsed as a on-demand cloud computing platforms and APIsUnited StatesGermanyAustraliaCanada
Cloudflare, Inc.Content Delivery NetworkUsed as a web infrastructure and website security, providing content delivery network services, DDoS mitigation, internet security, and distributed domain name server servicesUnited States

Local

**Data Centers located all around the world. Traffic will be automatically routed to the nearest data center.

Local

**Data Centers located all around the world. Traffic will be automatically routed to the nearest data center.

Local

**Data Centers located all around the world. Traffic will be automatically routed to the nearest data center.

Google LLCInfrastructure -  Regional Data ProcessingData hosting providerUnited StatesGermanyUnited StatesUnited States
Snowflake Inc.InfrastructureData warehouse solution which serves as the repository of dataUnited StatesGermanyAustraliaCanada

**For further information regarding Cloudflare services, visit https://www.cloudflare.com/network.

2. FEATURE SPECIFIC SUB-PROCESSORS

Some of our features and integrations require the use of additional Sub-Processors. Some Sub-Processors will apply to you as a default, and some Sub-Processors will apply to you only if and when you opt-in. In either case, you may choose not to use the Applicable Service provided by these Sub-Processors.  We will notify you before you turn on a feature or install an integration that requires support from an opt-in Sub-Processor.

Sub-ProcessorPurposeApplicable ServiceUnited States Data Center Sub-Processor LocationEuropean Union Data Center Sub-Processor LocationAustralia Data Center Sub-Processor LocationCanada Data Center Sub-Processor Location
Ably Realtime Ltd.Conversation & Chat FunctionalitySupport conversations/chat features in the HubSpot productUnited StatesIreland and GermanyAustraliaCanada
Amazon Web Services, Inc.AI Service ProviderHubSpot AIUnited StatesEuropean Economic Area regionsUnited StatesUnited States
ConvertAPI, UABFile FunctionalityFiles and documents conversion for websites and web/desktop applicationsUnited StatesThe Netherlands and GermanyAustraliaCanada

Google LLC

 

reCAPTCHASpam prevention

United States

 

United States

 

United StatesUnited States
AI Service ProviderHubSpot AIUnited StatesEuropean Economic Area regionsUnited StatesUnited States
Dropbox, Inc.E-Signature FunctionalityHubSpot product E-signature solution for deals and quotesUnited StatesGermanyUnited StatesUnited States
Hyperdoc, Inc.Meeting recordings and transcriptsHubSpot AIUnited StatesGermanyUnited StatesUnited States
Litmus Software, Inc.Email FunctionalityEmail previewsUnited StatesUnited StatesUnited StatesUnited States

Meta Platforms, Inc.  

 

Conversation Functionality

Support the connection of your WhatsApp Business account to the conversations inbox

 

United StatesUnited StatesUnited StatesUnited States
Mux, Inc.Video FunctionalityHubSpot video service providerUnited StatesUnited StatesUnited StatesUnited States
OpenAI, L.L.C.AI Service ProviderHubSpot AIUnited StatesEuropean Economic Area and SwitzerlandUnited StatesUnited States
Stripe, Inc.Payment ProcessorSupport Commerce Hub products and servicesUnited StatesUnited StatesUnited StatesUnited States
Twilio Inc.Calling and SMS FunctionalitySupport HubSpot calling and SMS functionalityUnited StatesUnited StatesUnited StatesUnited States

3. HUBSPOT AFFILIATE SUB-PROCESSORS

To help HubSpot deliver the Subscription Service, we engage HubSpot Affiliates as Sub-Processors to assist with our data processing activities.  By agreeing to the DPA, you agree all of these Sub-Processors may have access to Customer Data.

HubSpot Sub-ProcessorPurposeLocation
HubSpot, Inc.Services & SupportUnited States
HubSpot Ireland LtdServices & SupportIreland
HubSpot Germany GmbHServices & SupportGermany
HubSpot Australia Pty. Ltd.Services & SupportAustralia
HubSpot Asia Pte. Ltd.Services & SupportSingapore
HubSpot Japan KKServices & SupportJapan
HubSpot Latin America, S.A.S.Services & SupportColombia
HubSpot SwedenServices & SupportSweden
HubSpot France S.A.S.Services & SupportFrance
HubSpot UK Holdings Ltd.Services & SupportUnited Kingdom
HubSpot Belgium NVServices & SupportBelgium
HubSpot Canada Inc.Services & SupportCanada
HubSpot Spain, S.L.Services & SupportSpain
HubSpot Netherlands B.V.Services & SupportThe Netherlands
HubSpot India Private LimitedServices & SupportIndia

4. UPDATES TO SUB-PROCESSOR PAGE

Due to the nature of our global business and our ongoing efforts to delight our customers, our Sub-Processors may change from time to time. For example, we may deprecate a Sub-Processor to consolidate and minimize our use of Sub-Processors, or we may add a Sub-Processor if we believe that doing so will enhance our ability to deliver our Subscription Service.

You may subscribe to receive notifications by email if we update this page to add or replace any Sub-Processors, if any of our Sub-Processors materially change the services that they provide, or if they change the country from which they provide them. To subscribe to the notification please complete the form available at https://legal.hubspot.com/subscribe-subprocessor-updates. If you opt-in to receive a notification, we will notify you at least 30 days prior to any such change taking effect.

For more information on HubSpot’s privacy practices, please visit our Privacy Policy. If you have any questions regarding this page, please contact us at privacy@hubspot.com.