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HubSpot Sub-Processors Page
Last Modified: September 1, 2023
This HubSpot Sub-Processors Page is incorporated into the DPA and Agreement. This page explains how HubSpot engages with Sub-Processors.
1. Infrastructure Sub-Processors2. Feature Specific Sub-Processors
3. HubSpot Affiliate Sub-Processors
4. Updates to Sub-Processors
Please review each section for additional details.
1. Infrastructure Sub-Processors
To help HubSpot deliver the Subscription Service, we engage Sub-Processors to support our infrastructure. By agreeing to the DPA, you agree all of these Sub-Processors may have access to Customer Data.
|
Third Party Sub-Processor |
Purpose |
Applicable Service |
US Data Center Sub-Processor Location: United States |
EU Data Center Sub-Processor Location: EU or Other |
|
Amazon Web Services, Inc |
Hosting & Infrastructure |
Used as a on-demand cloud computing platforms and APIs |
United States |
Germany |
|
Cloudflare, Inc. |
Content Delivery Network |
Used as a web infrastructure and website security, providing content delivery network services, DDoS mitigation, internet security, and distributed domain name server services |
United States |
Local **Data Centers located all around the world. Traffic will be automatically routed to the nearest data center. |
|
Google, LLC |
Infrastructure - Regional Data Processing |
Data hosting provider |
United States |
Germany |
|
Snowflake, Inc. |
Infrastructure |
Data warehouse solution which serves as the repository of data. |
United States |
Germany |
**For further information regarding Cloudflare services, visit https://www.cloudflare.com/network.
2. Feature Specific Sub-Processors
Some of our features and integrations require the use of additional Sub-Processors. Some Sub-Processors will apply to you as a default, and some Sub-Processors will apply to you only if and when you opt-in. We will notify you before you turn on a feature or install an integration that requires support from an opt-in Sub-Processor where indicated in the table below.
|
Third Party Sub-Processor |
Purpose |
Applicable Service |
US Data Center Sub-Processor Location: United States |
EU Data Center Sub-Processor Location: EU or Other |
|
Ably Realtime Ltd. |
Conversation & Chat Functionality |
Used to support conversations/chat features in the HubSpot product |
United States |
Ireland and Germany |
|
ConvertAPI, UAB |
File Functionality |
Used for files and documents conversion for websites and web/desktop applications |
United States |
Germany |
|
Google LLC |
Form submission spam prevention (Google reCAPTCHA) |
Used for HubSpot form submission spam prevention |
United States |
*United States |
|
Dropbox Sign (formerly HelloSign) |
E-Signature Functionality |
Used for HubSpot product E-signature solution for deals |
United States |
Germany |
|
Litmus Software, Inc. |
Email Functionality |
Used for email previews |
United States |
N/A in the EU data center. |
|
Meta Platforms, Inc. OPT-IN ONLY |
Conversation Functionality |
Used to support the connection of your WhatsApp Business account to the conversations inbox. Use of WhatsApp is an opt-in integration. If you do not install the WhatsApp integration, no Customer Data will be shared. |
United States |
*United States |
|
Mux, Inc. |
Video Functionality |
Used for HubSpot video service provider |
United States |
*United States |
|
OpenAI, LLC |
AI Products |
Used for HubSpot AI Products |
United States |
*United States |
|
Twilio, Inc. |
Calling and SMS Functionality |
Used to support HubSpot calling and SMS functionality |
United States |
*United States |
*You may choose not to use the functionality provided by our Sub-Processors marked with an asterisk above. Please see the HubSpot Regional Data Hosting Policy available at https://legal.hubspot.com/hubspot-regional-data-hosting-policy for further information.
3. HubSpot Affiliate Sub-Processors
To help HubSpot deliver the Subscription Service, we engage HubSpot Affiliates as Sub-Processors to assist with our data processing activities. By agreeing to the DPA, you agree all of these Sub-Processors may have access to Customer Data.
|
HubSpot Sub-Processor |
Purpose |
Location |
|
HubSpot Inc. |
Services & Support |
United States |
|
HubSpot Ireland Ltd |
Services & Support |
Ireland |
|
HubSpot Germany GmbH |
Services & Support |
Germany |
|
HubSpot Australia Pty. Ltd. |
Services & Support |
Australia |
|
HubSpot Asia Pte. Ltd. |
Services & Support |
Singapore |
|
HubSpot Japan KK |
Services & Support |
Japan |
|
HubSpot Latin America, S.A.S. |
Services & Support |
Colombia |
|
HubSpot Sweden |
Services & Support |
Sweden |
|
HubSpot France S.A.S. |
Services & Support |
France |
|
HubSpot UK Holdings Ltd. |
Services & Support |
United Kingdom |
| HubSpot Belgium NV |
Services & Support |
Belgium |
|
HubSpot Canada Inc. |
Services & Support |
Canada |
|
HubSpot Spain, S.L. |
Services & Support |
Spain |
|
HubSpot Netherlands B.V. |
Services & Support |
The Netherlands |
4. Updates to this Page
Due to the nature of our global business and our ongoing efforts to delight our customers, our business needs and services providers may change from time to time. For example, we may deprecate a service provider to consolidate and minimize our use of service providers. Similarly, we may add a service provider if we believe that doing so will enhance our ability to deliver our Subscription Service.
You may subscribe to notifications by email if we add or replace any Sub-Processors by completing the form available at https://legal.hubspot.com/subscribe-subprocessor-updates. If you opt-in to receive such email, we will notify you at least 30 days prior to any such change.
For more information on HubSpot’s privacy practices, please visit our Privacy Policy. If you have any questions regarding this page, please contact us at privacy@hubspot.com.