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HUBSPOT SUB-PROCESSORS PAGE

HubSpot Sub-Processors Page

This HubSpot Sub-Processors Page is incorporated into the DPA and Agreement.  This page explains how HubSpot engages with Sub-Processors.  

1. Infrastructure Sub-Processors

2. Feature Specific Sub-Processors

3. HubSpot Affiliate Sub-Processors

4. Updates to Sub-Processor Page

Please review each section for additional details.

1. INFRASTRUCTURE SUB-PROCESSORS

To help HubSpot deliver the Subscription Service, we engage Sub-Processors to support our infrastructure. By agreeing to the DPA, you agree all of these Sub-Processors may have access to Customer Data.

 Sub-Processor

Purpose

Applicable Service

United States Data Centers Sub-Processor Location

European Union Data Center Sub-Processor Location

Australia Data Center Sub-Processor Location

Canada Data Center Sub-Processor Location

Amazon Web Services, Inc.

Hosting & Infrastructure

Used as a on-demand cloud computing platforms and APIs

United States

Germany

Australia

Canada

Cloudflare, Inc.

Content Delivery Network

Used as a web infrastructure and website security, providing content delivery network services, DDoS mitigation, internet security, and distributed domain name server services

United States

Local 

**Data Centers located all around the world. Traffic will be automatically routed to the nearest data center.

Local 

**Data Centers located all around the world. Traffic will be automatically routed to the nearest data center.

Local 

**Data Centers located all around the world. Traffic will be automatically routed to the nearest data center.

Google LLC

Infrastructure -  Regional Data Processing

Data hosting provider

United States

Germany

United States

United States

Snowflake Inc.

Infrastructure 

Data warehouse solution which serves as the repository of data

United States

Germany

Australia

Canada

**For further information regarding Cloudflare services, visit https://www.cloudflare.com/network.

2. FEATURE SPECIFIC SUB-PROCESSORS

Some of our features and integrations require the use of additional Sub-Processors. Some Sub-Processors will apply to you as a default, and some Sub-Processors will apply to you only if and when you opt-in. In either case, you may choose not to use the Applicable Service provided by these Sub-Processors.  We will notify you before you turn on a feature or install an integration that requires support from an opt-in Sub-Processor.

 Sub-Processor

Purpose

Applicable Service

United States Data Center Sub-Processor Location

European Union Data Center Sub-Processor Location

Australia Data Center Sub-Processor Location

Canada Data Center Sub-Processor Location

Ably Realtime Ltd.

Conversation & Chat Functionality

Support conversations/chat features in the HubSpot product

United States

Ireland and Germany

Australia

Canada

Amazon Web Services, Inc.

AI Service Provider

HubSpot AI

United States

European Economic Area regions

United States

United States

ConvertAPI, UAB

File Functionality

Files and documents conversion for websites and web/desktop applications

United States

The Netherlands and Germany

Australia 

Canada

Google LLC

 

reCAPTCHA

Spam prevention

United States

 

United States

 

United States

United States

AI Service Provider

HubSpot AI

United States

European Economic Area regions

United States

United States

Dropbox, Inc. 

E-Signature Functionality

HubSpot product E-signature solution for deals and quotes

United States

Germany

United States

United States

Litmus Software, Inc.

Email Functionality

Email previews

United States

United States

United States

United States

Meta Platforms, Inc.  

 

Conversation Functionality

Support the connection of your WhatsApp Business account to the conversations inbox


 

United States

United States 

United States

United States

Mux, Inc.

Video Functionality

HubSpot video service provider

United States

United States

United States

United States

OpenAI, L.L.C. 

AI Service Provider

HubSpot AI

United States

European Economic Area and Switzerland 

United States

United States

Stripe, Inc. 

Payment Processor

Support Commerce Hub products and services

United States

United States

United States

United States

Twilio Inc.

Calling and SMS Functionality

Support HubSpot calling and SMS functionality 

United States

United States

United States

United States

 

3. HUBSPOT AFFILIATE SUB-PROCESSORS

To help HubSpot deliver the Subscription Service, we engage HubSpot Affiliates as Sub-Processors to assist with our data processing activities.  By agreeing to the DPA, you agree all of these Sub-Processors may have access to Customer Data. 

HubSpot Sub-Processor

Purpose

Location

HubSpot, Inc.

Services & Support

United States

HubSpot Ireland Ltd

Services & Support

Ireland

HubSpot Germany GmbH

Services & Support

Germany

HubSpot Australia Pty. Ltd.

Services & Support

Australia

HubSpot Asia Pte. Ltd.

Services & Support

Singapore

HubSpot Japan KK

Services & Support

Japan

HubSpot Latin America, S.A.S.

Services & Support

Colombia

HubSpot Sweden

Services & Support

Sweden

HubSpot France S.A.S.

Services & Support

France

HubSpot UK Holdings Ltd.

Services & Support

United Kingdom

HubSpot Belgium NV

Services & Support

Belgium

HubSpot Canada Inc.

Services & Support

Canada

HubSpot Spain, S.L.

Services & Support

Spain

HubSpot Netherlands B.V.

Services & Support

The Netherlands

HubSpot India Private Limited

Services & Support

India

 

4. UPDATES TO SUB-PROCESSOR PAGE

Due to the nature of our global business and our ongoing efforts to delight our customers, our Sub-Processors may change from time to time. For example, we may deprecate a Sub-Processor to consolidate and minimize our use of Sub-Processors, or we may add a Sub-Processor if we believe that doing so will enhance our ability to deliver our Subscription Service.

You may subscribe to receive notifications by email if we update this page to add or replace any Sub-Processors, if any of our Sub-Processors materially change the services that they provide, or if they change the country from which they provide them. To subscribe to the notification please complete the form available at https://legal.hubspot.com/subscribe-subprocessor-updates. If you opt-in to receive a notification, we will notify you at least 30 days prior to any such change taking effect.

For more information on HubSpot’s privacy practices, please visit our Privacy Policy. If you have any questions regarding this page, please contact us at privacy@hubspot.com.