HubSpot Product & Services Catalog

HubSpot offers a collection of free tools as part of its CRM platform. These tools include “lite” versions of select features in our paid products as well as our free CRM functionality, which serves as the underlying database that powers each HubSpot product. You’ll get incredible insight into every contact so you can build deeper relationships with your buyers at scale. HubSpot’s free tools are available as a single free edition, and they’re also included in every edition of our paid products.

Contact management

Build views and run automated actions to easily manage your contacts and data.

Contact website activity

Get insight into what a contact is doing on your website. See page views, form submissions, sales activity, and more, all in one place.

Companies

Store records for every company in your database. View all your company details and communications in a single place.

Deals

Store, track, manage, and report on the deals (sometimes referred to as “opportunities”) your sales team is working.

Tasks & activities

Store, track, manage, and report on the tasks and activities that make up your relationships with customers.

Company insights

See useful insights about companies in your database — so your sales team can spend more time selling and less time digging, and your operations team can spend less time on manual enrichment and third-party data consolidation.

Gmail, Outlook, and Microsoft Exchange integrations

Connect HubSpot to your Gmail, Outlook, or Microsoft Exchange inbox to send emails from your HubSpot account, and access dozens of other useful, time-saving tools.

App Marketplace integrations

Explore the HubSpot App Marketplace and connect your HubSpot account to hundreds of popular business apps through third-party built integrations.

Custom support form fields

Add custom fields to your support forms to gather the right information for your team, and generate tickets.

Ticketing

Log customer issues as tickets. They can then be assigned to team members, organized and prioritized, and tracked in a central location.

Prospects

Use the prospects tool to see which companies are visiting your site, and see any available insights about them, too.

Forms

Create standalone, pop-up, embedded, and collected forms to gather the contact details that your business needs.

Form automation

Send automated emails after pop-up and embedded form submissions to start nurturing leads.

Email automation

Segment and personalize your marketing with automated email nurturing.

Ad management

Connect accounts from supported ad networks to your HubSpot account. Create audiences from your HubSpot contacts database, and see which ads are generating customers.

Ad retargeting

Show ads to users who have visited your website. Retarget ads on Facebook, Google, or LinkedIn.

Shared inbox

Set up a shared inbox — for all incoming email and live chats — that your whole team can work from, easily managing 1-to-1 communications at scale.

Mobile inbox

Access your shared inbox in the HubSpot mobile app. Stay productive on the go with the tools you need to collaborate and provide support efficiently.

Reporting dashboard

Get data on your marketing, sales, and customer service performance. Use the data to know how you're doing and where to improve.

Email tracking & notifications

Track one-off emails to contacts. Receive real-time notifications when emails are opened or clicked.

Email templates

Save and reuse your most helpful emails. Share them with your team for faster and more consistent communication.

Canned snippets

Create a bank of reusable answers for frequently asked questions that you can quickly add to live chats or emails to save time and help customers faster.

Documents

Build a library of resources and collateral that you can easily share with contacts. Get insight into when and where they are most engaged.

Meeting scheduling

Share a link with contacts that lets them see when you're free and book meetings with you, cutting out those tedious 'what time works best for you' emails.

Conversational bots

Use a bot to connect visitors to the right rep, route visitors to the most helpful content, and scale 1-to-1 communications.

Live chat

Chat 1-to-1 with visitors as they browse your site, and give them the information they need about your business.

Channel switching

Allow live chat agents to switch their communication channel with customers from live chat or Facebook Messenger to email, while still keeping the conversation open and on the same thread.

Team email

Connect team-wide email addresses to your shared inbox. Turn incoming emails into tickets, or send them straight into your shared inbox. No more questions slipping through the cracks.

Deal pipeline

Keep track of deals and predict future revenue based on how likely they are to close.

Landing pages

Create responsive landing pages built to convert using our drag-and-drop editor.

Email marketing

Send bulk emails that are tested and optimized for different devices. Create better emails with a drag-and-drop editor and personalization tokens.

List segmentation

Create static or dynamically updating contact lists based on various criteria using properties in your HubSpot database. Use them to power more personalized content in email, on the web, and more.

Facebook Messenger integration

Automatically capture contact information, have two-way communications with your audience, create chatbots, book meetings with bots, and report on chat volume through Facebook Messenger.

Custom properties

Associate specific data points with contacts, companies, and deals.

Quotes

Create and send quotes on beautifully branded templates, powered by data in your HubSpot CRM.

HubSpot mobile app

Work and sell from anywhere with the HubSpot mobile app. Highlights include business card scanning, caller ID, and more. Available for iOS and Android.

Data sync

Automatically sync data two ways between HubSpot and dozens of popular third-party apps. Only available for select HubSpot-built integrations.

Historical sync

Sync your existing data to HubSpot right away, and pass updates between connected third-party apps as they occur.

Default field mappings

Connect matching information from connected third-party apps to HubSpot using HubSpot's standard fields.

Email reply tracking

Track which contacts responded to each email sent through the HubSpot email tool. Use that data in reporting, lists, automation (for Professional and Enterprise paid editions only), and view it on the contact timeline.

Email health reporting

Use email health data to keep track of your email sending reputation and determine if you’re on track, if you can improve, or if you need to take action.

Marketing events object

Store, track, and manage marketing event data from the API or an event integration.

1-to1 email

Send emails to individual contacts directly within the contact record, or directly within the associated company, deal, ticket, or custom object record.

User management

Add new users, or deactivate or remove existing users from your HubSpot account.

Custom user permissions

Set and edit the level of access for each new or existing user. Control what tools they can use and whether they can view, edit, or communicate with different object records. Manage access to select CRM activities to establish operating boundaries. At any time, export and view all users and their permissions.

Slack integration

Create tasks, get notifications, see and share contacts — directly in Slack. No more switching between tools.

Drag-and-drop editor

Easily create, edit, and publish pages across your website and blog using a visual drag-and-drop editor that requires no custom code to use.

Mobile optimization

Create content that looks good on multiple device types, and see it before it goes out.

Blog

Create search engine optimized content for your blog based on best practices.

Standard SSL certificate

Secure your content and lead data with standard SSL on all HubSpot-hosted content. It gives your visitors peace of mind, and can also increase visibility in search results.

Website pages

Create responsive website pages with built-in assets and editors, or work with developers to create custom pages that still keep editing simple.

Design manager

Build custom templates and styles. Create custom JavaScript, HTML, HubL, and CSS assets right where the pages are published.

Connect a custom domain

Use your own domain to gain search authority. Host landing pages, blogs, and website pages on HubSpot by connecting your domain via the domain manager.

Subdomain and country code top-level domain availability

Connect your HubSpot account to a subdomain and/or country code top-level domain of a single brand's URL to host landing pages, blog posts, and other content you create inside your account.

Content delivery network (CDN)

All hosted content is backed by a leading CDN so your content is delivered quickly and with less latency around the globe.

Built-in AMP (Accelerated Mobile Pages) support for blogs

Get built-in Google AMP support for all blog content to help ensure a good mobile experience and SEO.

Website themes

Pick a theme to easily change the look and feel of your entire site globally, out-of-the-box. Developers can design a theme folder of pre-built modules, styles, and layouts to keep your website consistent at all times.

Local website development

Develop on HubSpot using the tools, technologies, and workflows you prefer. Use tools like GitHub or popular front-end frameworks to handle version control.

Advanced menus

Update your site’s navigation in one central place to implement changes across your entire site.

Multi-language content creation

In-language variants of a specific page will automatically be associated together, making your content easier to manage as you scale. See HubSpot’s supported languages.

Site export

Export an HTML file of all your pages and web assets.

Blog import

Quickly bring over blog content from a different platform into HubSpot.

Blog export

Export a CSV file of all your blog posts.

Website traffic analytics

See how your content is performing with detailed filters like bounce rate, average time on page, and more.

Web application firewall (WAF)

HubSpot leverages an enterprise-class web application firewall to detect any potential attacks before they pose a threat to your site.

Premium hosting

Host your website on a fully managed and optimized infrastructure that scales with your business. No additional fees or extra charges based on usage.

Website structure import

Import the URL slug, title, and meta description for each of your external pages into HubSpot.

App and asset marketplace

Extend the look and functionality of your website by installing any of the thousands of themes, templates, modules, and apps in our marketplace.

24/7 security monitoring & threat detection

Defend against attacks and keep your CMS-hosted website, blogs, and landing pages safe with the built-in CDN and HubSpot's security team.

Custom domain security settings

Allow your IT teams to manage the security of your HubSpot-hosted content, dictating how external visitors access your website for maximum protection.

SEO recommendations & optimizations

Identify SEO issues across your entire website, and learn how to optimize your pages to get more organic traffic.

Automatically-generated XML sitemap

Sitemaps help search engine web crawlers determine the structure of your site so they can crawl it more intelligently.

Apex hosting and redirects

Host your website pages, landing pages, and blog posts on your root domain (e.g. https://hubspot.com). Redirect from your root domain to a subdomain (https://hubspot.com >> https://www.hubsp.com) and vice versa.

Calling SDK

Integrate VOIP providers like AirCall with the communicator on the contact timeline. No extensions or plugins required.

Product library

Build a product library, reference products in content, tickets, and more, and report on the performance of different products. Use the data to see which products and services are selling best.

Stripe payment processing [Public Beta]

Start accepting payments within your CRM with your existing Stripe account as your payment processor. For each transaction, HubSpot will add a 1% HubSpot platform fee on top of Stripe’s payment processing fee for the use of Commerce Hub tools to create a payment experience. Currently available to U.S. customers, with plans to expand internationally in the near future. Subject to additional terms.

Invoices

Quickly turn quotes into cash with invoices sent directly from your HubSpot CRM. Stay on top of invoices with overdue invoice tracking and management.

Payment links

Create simple yet powerful payment links that enable you to sell from anywhere — your website, forms, email, and more.

Subscriptions

Collect, manage, and report on recurring payments directly alongside your HubSpot CRM.

B2B checkout

Create an exceptional, mobile-optimized checkout experience for your customers featuring an order summary, customizable fields, and any additional terms included in the checkout description. All data captured is automatically added to your HubSpot CRM.

Additional Limits of Free Tools

100 contacts associated with each engagement
Additional limits not listed above may apply and be designated from within the product itself.

HubSpot’s marketing software has everything you need to run successful inbound marketing campaigns that make people interested in your business and happy to be your customer. It’s all your marketing tools — all in one place. Marketing Hub is available in three editions: Starter, Professional, and Enterprise.

Pricing

Marketing Hub pricing starts at a base price for each edition (Starter, Professional, or Enterprise) and varies based on the number and type of contacts in your database. New customers as of 10/21/20 will automatically have access to Marketing Hub - Marketing Contacts pricing as part of their subscription. Pre-existing customers may still have access to legacy contacts pricing until they migrate to the new Marketing Hub - Marketing Contacts pricing.

Types of Contacts:

Marketing Contacts: Marketing contacts can be sent marketing emails and be targeted with ads manually or with automation if it’s included in your subscription.
Non-Marketing Contacts: Non-marketing contacts cannot be sent marketing emails and cannot be targeted with ads.

You can designate contacts as marketing contacts at any time, and your changes will take effect immediately. You can also designate contacts as non-marketing contacts at any time. However, those changes will take effect only at the start of the following month or your contract renewal date — whichever comes first — and your contact tier pricing cannot be downgraded until your contract renewal date. If you exceed your marketing contacts tier at any time, you will be billed immediately. The fee for marketing contacts is a blended rate based on the number of contacts purchased and the applicable rates.

Starter

Starts at $50/month.

1,000 marketing contacts included, and all your non-marketing contacts are free, up to a limit of 15 million overall contacts (marketing contacts + non-marketing contacts).

Pricing per 1K marketing contacts (monthly):

1-1,000: Included in your $50/mo. subscription
1,001-3,000: $50
3,001-5,000: $45
5,001+: $40

Professional

Starts at $890/month.
Onboarding is required for a one-time fee of $3,000.

2,000 marketing contacts included, and all your non-marketing contacts are free, up to a limit of 15 million overall contacts (marketing contacts + non-marketing contacts).

Pricing per 5K marketing contacts (monthly):

0-2,000: Included in your annual subscription
2,001-22,000: $250
22,001 - 42,000: $225
42,001 - 62,000: $200
62,001 - 82,000: $175
82,001+: $150

Enterprise

Starts at $3,600/month.
Onboarding is required for a one-time fee of $6,000.

Billed annually. 10,000 marketing contacts included, and all your non-marketing contacts are free, up to a limit of 15 million overall contacts (marketing contacts + non-marketing contacts).

Pricing per 10K marketing contacts (monthly):

0 to 10,000: Included in your annual subscription
10,001-50,000: $100
50,001-100,000: $90
100,001-200,000: $80
200,001-500,000: $70
500,001+: $60

All Free Tools

Marketing Hub includes access to all the free tools listed in the “Free Tools” table above.

Forms

Create standalone, pop-up, embedded, and collected forms to gather the contact details that your business needs.

Form automation

Send automated emails after pop-up and embedded form submissions to start nurturing leads.

Email automation

Segment and personalize your marketing with automated email nurturing.

Ad management

Connect accounts from supported ad networks to your HubSpot account. Create audiences from your HubSpot contacts database, and see which ads are generating customers.

Ad retargeting

Show ads to users who have visited your website. Retarget ads on Facebook, Google, or LinkedIn.

Shared inbox

Set up a shared inbox — for all incoming email, live chats and more — that your whole team can work from, easily managing 1-to-1 communications at scale.

Team email

Connect team-wide email addresses to your shared inbox. Turn incoming emails into tickets, or send them straight into your shared inbox. No more questions slipping through the cracks.

Conversational bots

Scale live chat using bots. They can qualify leads, collect and store contact data, book meetings, and send leads to the right salesperson.

Email marketing

Send bulk emails that are tested and optimized for different devices and inboxes. Create better emails with a drag-and-drop editor and personalization tokens.

Email health reporting

Use email health data to keep track of your email sending reputation and determine if you’re on track, if you can improve, or if you need to take action.

List segmentation

Create static or dynamically updating contact lists based on various criteria using properties in your HubSpot database. Use them to power more personalized content in email, on the web, and more.

Mobile optimization

Create content that looks good on multiple device types, and see it before it goes out.

Reporting dashboard

Get in-depth, customizable data on your marketing performance, so you know how you're doing and where to improve.

Facebook Messenger integration

Automatically capture contact information, have two-way communications with your audience, create chatbots, book meetings with bots, and report on chat volume through Facebook Messenger.

Landing pages

Create responsive landing pages built to convert using our drag-and-drop editor.

Blog

Create search engine optimized content for your blog based on best practices.

Custom properties

Associate specific data points with contacts, companies, and deals.

Multiple currencies

Track and manage multiple currencies in your HubSpot account.

HubSpot mobile app

Work from anywhere with the HubSpot mobile app. Highlights include business card scanning, caller ID, and more. Available for iOS and Android.

Live chat

Have 1-to-1 live chats with visitors as they browse your site, and give the information they need to turn them into qualified leads.

1:1 technical support

Get access to our global HubSpot customer support team so you can get the answers you need quickly.

HubSpot payments

Accept digital payments alongside your CRM with HubSpot’s built-in payment processing tool. For ACH payments, you pay 0.5% of the transaction amount, capped at $10 USD per transaction. For card transactions, a 2.9% fee is applied. Today, customers who use HubSpot payments for payment processing are not charged the 1% HubSpot platform fee for using other Commerce Hub tools to create a payment experience.

Currently only available for customers located in the U.S. with a U.S. bank account and subject to underwriting approval. Also subject to additional terms.

SEO recommendations & optimizations

Identify SEO issues across your entire website, and learn how to optimize your pages to get more organic traffic.

Subdomain and country code top-level domain availability

Connect your HubSpot account to a subdomain and/or country code top-level domain of a single brand's URL to host landing pages, blog posts, and other content you create inside your account.

Website traffic analytics

See how your content is performing with detailed filters like bounce rate, average time on page, and more.

Multi-language content creation

In-language variants of a specific page will automatically be associated together, making your content easier to manage as you scale. See HubSpot’s supported languages.

Required fields

Define fields that must be completed by your team when certain actions are taken. Get more consistent data and more predictable outcomes.

Permission sets

Quickly configure user permissions, such as access to marketing and website tools.

Calls-to-action

Create embedded and pop-up calls-to-action (CTAs) that match the look and feel of your website and guide visitors toward conversion points. Use personalization to reach different target audiences with the right message, and track visitor actions across multiple web pages.

Product library

Build a product library, reference products within your content, and report on the performance of different products. Use the data to see which products and services are selling best.

SEO analytics

Track how your organic search performance is trending over time with a dashboard that reports on important metrics like impressions, clicks, clickthrough rate, and average position (ranking). Drill down into individual web pages to see the exact search queries they're ranking for.

WhatsApp integration

Send and receive WhatsApp messages through the shared inbox, and send automated WhatsApp messages using workflows.

Custom views in shared inbox

Create custom views in the shared inbox based on various ticket and conversation properties, helping your team members stay focused and get their work done more efficiently.

Duplicate management

Use artificial intelligence to identify and merge duplicate records.

Collaboration tools

Collaborate on campaigns with your team using an integrated marketing calendar, tasks, and in-app commenting.

Logged-in visitor identification

Identify logged-in website visitors when they send you a live chat message, making it easy for your team to send personalized live chat replies.

Marketing asset comparison reporting

Compare performance metrics for up to 10 marketing emails, forms, campaigns, or social media posts side by side.

ABM tools and automation

Leverage company-based automation with ABM tools such as company scoring, properties, templates, and out-of-the-box reports.

Target accounts home

Create and manage an accounts-based growth strategy with an overview dashboard for all companies marked as target accounts.

Company scoring

Create scores on the company object based on company properties and associated objects.

Standard CRM interface configuration

Match the layout of your CRM data to your team's needs by configuring existing elements of the CRM interface.

Content strategy

Create topic clusters that automatically link supporting content back to your core “pillar” pages to ensure search engines can easily crawl your site and identify you as an expert on any given topic.

Google Search Console integration

Get organic search insights like average ranking position, related searches, total impressions, and clickthrough rate for pages on your website — right inside your HubSpot account.

Omni-channel marketing automation

Use intuitive visual workflows and bot builders to create robust, automated campaigns across email, social media, ads, your website, and chat. Leverage HubSpot integrations to create campaigns across many other channels.

Dynamic personalization

Create personalized experiences with dynamic content across channels powered by CRM objects, programmable content, and more.

Contact create attribution

Assign credit to marketing tactics and teams with built-in attribution modeling based on contacts created. Measure success across five different multi-touch attribution models.

A/B testing

Run A/B tests on landing pages and emails to hone in on the best performing variations in copy and design.

Video hosting & management

Host and manage video files within HubSpot. Then embed them onto site pages, in social media, and in emails. Add CTAs and forms within the videos, and track their performance in the custom report builder.

Teams

Organize your users into teams, based on region, business unit, product line, or more. Assign marketing assets and database records to teams. And get regular team performance reports too.

Custom reporting

Build custom reports that leverage contact, company, and deal data from your contacts database alongside marketing engagement data, so you can answer key business questions in one place.

Standard contact scoring

Create rules-based scoring criteria. Focus your outreach based on any HubSpot data point. Use your scores to segment lists, trigger automation, and more.

Campaign reporting

Group specific pieces of content into a campaign and understand how each landing page, blog post, and more is helping you reach your goals.

Calculated properties

Build custom equations to keep track of your expanding contact database.

Filtered analytics view

Report on the success of your content based on what’s most meaningful to your business. Filter your analytics by domain, country, or any URL path on your site.

Social media

Use social media tools to schedule and publish updates, monitor terms, and analyze performance. Works with Facebook, Instagram, LinkedIn, and Twitter.

Salesforce integration

Keep your Salesforce and HubSpot data in sync and up-to-date.

Association labels

Create custom association labels for different pairs of standard CRM objects (i.e. contacts, companies, deals, and tickets) to specify the relationship between those objects.

Presets

As an admin, easily configure users and teams within your HubSpot account. Create email signatures, manage notifications, and choose defaults such as home screen, dashboard, language, and date and number format.

Salesforce custom object sync

Map Salesforce custom objects to HubSpot custom objects, and sync data one way from Salesforce into HubSpot.

Custom objects

Store almost any type of data in HubSpot, including subscriptions, locations, shipments, events, and more. Run reports on the data associated with custom objects, and use custom object data for marketing automation, better segmentation, and more personalized content.

YouTube analytics integration

See how your YouTube videos are performing with detailed metrics right inside your HubSpot account.

Organize teams

Organize users on multiple levels based on team, region, business unit, brand, or any other dimension, to suit the way your business works.

Custom behavioral events

Track when visitors take specific actions on your website, or track analytics from any application with the HTTP API. Use this data in list segmentation, marketing automation, and reporting.

Predictive lead scoring

Automatically score and rank leads based on hundreds of factors. Focus on the customers that are most likely to close.

Single sign-on

Let users sign in to HubSpot using single sign-on credentials, making it easy for them to log in while enhancing security and your control over who has access.

Limit access to content and data

Give teams different permissions for your blog posts, site pages, emails, forms, CTAs, lists, or workflows based on role, region, and more, so they can only see and edit content relevant to them.

Email send frequency cap

Use a cap to set the maximum number of emails contacts should receive in a specific time frame to avoid over-emailing them.

Multi-touch revenue attribution

Assign credit to marketing tactics and teams with built-in attribution modeling based on impact on revenue. Measure success across seven different multi-touch attribution models.

Adaptive testing

Automate your A/B tests using artificial intelligence and machine learning to save time and improve conversion rates on your website.

Field-level permissions

Disable the editing of specific properties for certain reps to keep your team efficient and your database clean.

HubDB

Create personalized emails based on a custom data table that can be updated in your HubSpot account and accessed with the HubDB API.

Admin notifications management

Set up default notifications for all users in your account, or create notification profiles by role.

Sandbox account

Test various changes and functionalities in a safe environment before they go live — without impacting your main account.

Log in as another user

Allow HubSpot users with super admin permissions to temporarily sign in as a different user.

Customer journey analytics

Visualize the impact of each touchpoint a contact has with your business to determine what works best for attracting customers. Identify conversion rates and time between touchpoints by analyzing a variety of data.

Content approvals

Require or request approval before publishing a blog post or landing page.

Additional Limits in Marketing Hub

20,000 calls-to-action across all accounts and product editions
Up to 15 million contacts maximum, depending on your subscription
- The limit on the number of contacts listed here is an overall product limit, and is not your maximum contacts number for the purposes of your subscription. You should refer to your order for the details on your contacts limit.

All Free Tools

Sales Hub includes access to all the free tools listed in the “Free Tools” table above.

Email scheduling

Write one-to-one prospect emails, and schedule them for the right send and receipt time.

Email tracking & notifications

Track one-off emails to prospects. Receive real-time notifications when emails are opened or clicked.

Email templates

Save and reuse your best performing emails, and share them with your team for a faster and more consistent way to communicate with prospects.

Documents

Build a library of sales documents that you can easily share with prospects. Get insight into when and where prospects are most engaged.

HubSpot-provided phone numbers

Leverage first-party phone numbers to receive inbound calls or make outbound calls.

Calling

Place outbound calls from your HubSpot account, and receive inbound calls in your browser or forward them to a personal device. Calls can be recorded and auto-logged in your HubSpot database. To receive calls, you must use a HubSpot-provided phone number.

Meeting scheduling

Share a link with customers that lets them see when you're free and book meetings with you, cutting out those tedious 'what time works best for you' emails.

Canned snippets

Create a bank of reusable answers for prospects' most frequently asked questions that you can quickly add to live chats or emails to save time and help prospects faster.

Reporting dashboard

See detailed metrics on sales activity and performance. Use the data to know how you're doing and where to improve.

Shared inbox

Set up a shared inbox — for all incoming email and live chats — that your whole team can work from, easily managing 1-to-1 communications at scale.

Live chat

Chat 1-to-1 with visitors as they browse your site, and give them the information they need about your business.

Conversational bots

Use a bot to connect visitors to the right rep, route visitors to the most helpful content, and scale 1-to-1 communications.

Team email

Connect team-wide email addresses to your shared inbox. Turn incoming emails into tickets, or send them straight into your shared inbox. No more questions slipping through the cracks.

Conversation routing

Automatically assign incoming chats and emails to the right Sales Hub user on your team.

Email and in-app support

Get immediate access to our HubSpot support through email so you can get the answers you need quickly.

Deal pipelines

Keep track of deals and predict future revenue based on how likely they are to close.

Goals

Measure your performance with specific quotas for each user or team.

Facebook Messenger integration

Automatically capture contact information, have two-way communications with your audience, create chatbots, book meetings with bots, and report on chat volume through Facebook Messenger.

Custom properties

Associate specific data points with contacts, companies, and deals.

Quotes

Create and send quotes on beautifully branded templates, powered by data in your HubSpot CRM.

Multiple currencies

Track and manage multiple currencies in your HubSpot account.

Stripe payment processing [Public Beta]

Sales automation

Automate your sales process and cut time-consuming operational tasks.

HubSpot mobile app

Work from anywhere with the HubSpot mobile app. Highlights include business card scanning, caller ID, and more. Available for iOS and Android.

Repeating tasks and task queues

Power through your tasks with automated to-do lists. Set tasks to repeat automatically.

1:1 technical support

Get access to our global HubSpot customer support team so you can get the answers you need quickly.

Slack integration

Create tasks, get notifications, see and share contacts — directly in Slack. No more switching between tools.

1-to-1 email

Send emails to individual contacts directly within the contact record, or directly within the associated company, deal, ticket, or custom object record.

Task calendar sync

Sync HubSpot tasks to a Google or Office calendar to get a full picture of your day.

HubSpot payments

List segmentation

Create static or dynamically updating contact lists based on various criteria using properties in your HubSpot database.

Required fields

Define fields that must be completed by your team when certain actions are taken. Get more consistent data, and more predictable outcomes.

Sales content analytics

Analyze the effectiveness of your sales content, including templates, documents, and sequences.

Permission sets

Quickly configure user permissions, such as access to templates, playbooks, or call transcription.

Product library

Build a product library, and report on the sales performance of different products. Use the data to see which products and services are selling best.

E-signature

Get digital signatures for quotes. No more printing and sending hard copies. Learn more about e-signature limits.

Prospecting workspace

Manage your leads and upcoming prospecting activities in one place to help sales reps stay focused and turn more leads into deals.

Coaching playlists

Save your exemplary call recordings into playlists that help you upskill your reps at scale.

Handoffs

Allow reps to book meetings on behalf of other users, or use round-robin rotation.

Custom views in shared inbox

Create custom views in the shared inbox based on various ticket and conversation properties, helping your team members stay focused and get their work done more efficiently.

Duplicate management

Use artificial intelligence to identify and merge duplicate records.

Logged-in visitor identification

Identify logged-in website visitors when they send you a message through live chat, making it easy for your team to send personalized replies.

Sales analytics

A collection of fully customizable, out-of-the-box reports that you can edit and save to your dashboards. Sales analytics reports give you insight into the overall health of your sales pipeline so you can coach your team and improve outcomes over time."

ABM tools and automation

Leverage company-based automation with ABM tools such as company scoring, properties, templates, and out-of-the-box reports.

Target accounts home

Create and manage an accounts-based growth strategy with an overview dashboard for all companies marked as target accounts.

Deal and company scoring

Score deals and companies based on custom criteria.

Account overview

Review account-level deal progress metrics within the company record.

Sequences

Automate outreach, follow-up, and time-consuming tasks. Create flows of timed personalized emails, A/B test different messaging, remind yourself of important follow-up tasks, and more.

Custom reporting

Build custom reports that leverage contact, company, and deal data from your contacts database alongside sales activity data, so you can answer key business questions in one place.

Standard CRM interface configuration

Match the layout of your CRM data to your team's needs by configuring existing elements of the CRM interface.

Teams

Organize your account by teams. You can rotate leads, sort through content, and easily report on each team's performance.

Smart send times

Get suggestions for the best send time for each prospect. Schedule your email to send automatically at that time.

Standard contact scoring

Create rules-based scoring criteria. Focus your outreach based on any HubSpot data point. Use your scores to segment lists, trigger automation, and more.

1:1 video creation

Create and share personalized videos with prospects directly from your HubSpot account, and track their performance.

Rep productivity performance

See how productive your reps are using the templates, sequences, and calling tools.

Calculated properties

Create fields that roll up data from other fields. Calculate things like commissions and splits.

Workflow extensions

Trigger actions and pass data to other tools you use, or to your own custom outside applications.

Forecasting

Create detailed and customized forecasts based on data from your contacts database.

Salesforce integration

Keep your Salesforce and HubSpot data in sync and up-to-date. Take sales actions right from records inside Salesforce.

Automatic lead rotation

Create custom rules to automatically assign CRM records to your sales team.

Association labels

Create custom association labels for different pairs of standard CRM objects (i.e. contacts, companies, deals, and tickets) to specify the relationship between those objects.

Playbooks

Build a library of resources and guides for your sales team to follow. Automatically surface recommended content to your team, right when they need it.

Presets

Call transcription and coaching

Gain real-time insight into calls with automatic recording and transcription to help you coach your team and gain visibility into your customer conversations.

Conversation intelligence

Leverage AI to gain deep insight into the contents of your teams’ calls. Automatically track terms of interest, and build detailed reports based on call content.

Salesforce custom object sync

Map Salesforce custom objects to HubSpot custom objects, and sync data one way from Salesforce into HubSpot.

Custom objects

Store almost any type of data in HubSpot, including subscriptions, locations, shipments, events, and more. View custom object records, set up workflows, and run reports on the data associated with custom objects. Also available on mobile.

Organize teams

Organize users on multiple levels based on team, region, business unit, brand, or any other dimension, to suit the way your business works.

Predictive lead scoring

Automatically score and rank leads based on hundreds of factors. Focus on the customers that are most likely to close.

Recurring revenue tracking

Build detailed reports to manage and track recurring revenue and renewals.

Single sign-on

Let users sign in to HubSpot using single sign-on credentials, making it easy for them to log in while enhancing security and your control over who has access.

Field-level permissions

Disable the editing of specific properties for certain reps to keep your team efficient and your database clean.

Admin notifications management

Set up default notifications for all users in your account, or create notification profiles by role.

Sandbox account

Test various changes and functionalities in a safe environment before they go live — without impacting your main account.

Log in as another user

Allow HubSpot users with super admin permissions to temporarily sign in as a different user.

Custom goals

Create goals that are customized to your specific business.

Deal splits

Give credit to more than one user for a deal. Allocate different percentages of the total deal amount to multiple users to keep track of all their impacted revenue and give credit toward quotas.

Deal journeys

Visualize the impact of different touch points to determine what works best for progressing deals through your pipeline. Understand conversion rates, stage skipping, and how long deals are taking to go from one stage to the next.

Lead form routing

Use forms to qualify leads and book meetings in real time.

All Free Tools

Service Hub includes access to all the free tools listed in the “Free Tools” table above.

Ticketing

Log customer issues as tickets. They can then be assigned to team members, organized and prioritized, and tracked in a central location.

Shared inbox

Organize customer questions, including live chats and emails, in a shared inbox. Accessible to your entire team so you can manage 1-to-1 customer communications at scale.

Mobile inbox

Access your shared inbox in the HubSpot mobile app. Stay productive on the go with the tools you need to collaborate and provide support efficiently.

Team email

Connect team-wide email addresses to your shared inbox. Turn incoming emails into tickets, or send them straight into your shared inbox. No more questions slipping through the cracks.

Live chat

Chat directly with customers through a live chat widget on your website, giving them the help they need, when they need it.

Conversational bots

Improve the efficiency of live chat and scale your 1-to-1 communications. Use bots to create tickets and send visitors to the right service rep or knowledge base articles.

Conversation routing

Automatically assign incoming chats and emails to the right member of your team.

Reporting dashboard

See data on ticket volume and response times, knowledge base usage, customer feedback, and more. Use the data to know how you're doing and where to improve.

Email scheduling

Write one-to-one customer emails, and schedule them for the right send and receipt time.

Email tracking and notifications

Track one-off emails to customers. Receive real-time notifications when emails are opened or clicked.

Email templates

Save and reuse your most helpful emails. Share them with your team for faster and more consistent customer communication.

Canned snippets

Create a bank of reusable answers for customers' most frequently asked questions that you can quickly add to live chats or emails to save time and help customers faster.

Documents

Build a library of resources and collateral that you can easily share with customers. Get insight into when and where they are most engaged.

HubSpot-provided phone numbers

Leverage first-party phone numbers to receive inbound calls or make outbound calls.

Calling

Meeting scheduling

Share a link with customers that lets them see when you're free and book meetings with you, cutting out those tedious 'what time works best for you' emails.

Facebook Messenger integration

Automatically capture contact information, have two-way communications with your audience, create chatbots, book meetings with bots, and report on chat volume through Facebook Messenger.

Custom properties

Associate specific data points with contacts, companies, and deals.

Ticket pipelines

Split tickets into different pipelines, for example by region, brands, or teams. Manage each one uniquely to suit your business processes.

Multiple currencies

Track and manage multiple currencies in your HubSpot account.

Simple automation

Trigger customer emails when tickets are received and closed. Send internal notifications when a ticket status changes.

HubSpot mobile app

Work from anywhere with the HubSpot mobile app. Highlights include business card scanning, caller ID, and more. Available for iOS and Android.

Task queues

Power through your tasks with these automated to-do lists.

1:1 technical support

Get access to our global HubSpot customer support team so you can get the answers you need quickly.

Slack integration

Create tasks, get notifications, see and share contacts — directly in Slack. No more switching between tools.

1-to-1 email

Send emails to individual contacts directly within the contact record, or directly within the associated company, deal, ticket, or custom object record.

HubSpot payments

List segmentation

Create static or dynamically updating contact lists based on various criteria using properties in your HubSpot database.

Required fields

Define fields that must be completed by your team when certain actions are taken. Get more consistent data and more predictable outcomes.

Permission sets

Quickly configure user permissions, such as access to customer feedback surveys, your knowledge base, or templates.

Product library

Build a product library, reference products within your tickets, and report on the performance of different products. Use the data to see which products and services are selling best.

Coaching playlists

Save your exemplary call recordings into playlists that help you upskill your reps at scale.

Handoffs

Allow reps to book meetings on behalf of other users, or use round-robin rotation.

Duplicate management

Use artificial intelligence to identify and merge duplicate records.

Logged-in visitor identification

Identify logged-in website visitors when they send you a message through live chat, making it easy for your team to send personalized replies.

Sequences

Automate outreach, follow-up, and time-consuming tasks. Create flows of timed personalized emails, A/B test different messaging, remind yourself of important follow-up tasks, and more.

Standard CRM interface configuration

Match the layout of your CRM data to your team's needs by configuring existing elements of the CRM interface.

Custom reporting

Build custom reports that leverage contact, company, and ticket data from your contacts database alongside customer service data, so you can answer key business questions in one place.

Help desk automation

Automate recurring work like repetitive emails, assigning ticket statuses, updating properties, and adding tasks, so you have more time to solve problems and delight customers.

Knowledge base

Turn your most frequently asked support questions into a knowledge base of help articles so customers can help themselves. To reach a global audience, create language variations of articles in over 20 supported languages.

Teams

Organize your HubSpot account users into different groups that you can use to control access, filter reports, and more.

Video hosting & management

Host and manage video files within HubSpot. Then embed them in knowledge base articles and emails. Add CTAs and forms within the videos, and track their performance in the custom report builder.

1:1 video messaging

Create help videos for customers with your laptop camera or screen-sharing tool. Add them to emails and tickets, or embed them in your HubSpot knowledge articles. All from inside your HubSpot account.

Ticket routing

Automate the recurring work of ticket routing so you have more time to solve problems and delight customers.

Standard contact scoring

Create rules-based scoring criteria. Focus your outreach based on any HubSpot data point. Use your scores to segment lists, trigger automation, and more.

Customer feedback surveys

Gather customer feedback via CSAT (customer satisfaction), NPS (Net Promoter Score), and CES (customer effort score) surveys. Use this feedback to improve and grow your business.

Custom surveys

Solicit the feedback you need for your unique product or service, and deepen your customer relationships.

Insights dashboard

Keep track of all your customer feedback in a single dashboard, and use it view, track, and improve customer experience over time.

Calculated properties

Create fields that roll up data from other fields.

Goals

Set goals for a wide range of service activities including tickets closed, average ticket response time, average ticket resolution time, calls logged, meetings booked, deals created, and revenue.

Forecasting

Create detailed and customized forecasts for renewals and upgrades based on data from your contacts database.

Agent presence in inbox

See when more than one agent is working on the same ticket to reduce visitor confusion and increase agent efficiency.

Salesforce integration

Keep your Salesforce and HubSpot data in sync and up-to-date. Take sales actions right from records inside Salesforce.

Knowledge base single sign-on

Give authorized customers access to your company’s restricted knowledge base content using their primary login. Pairs with most third-party SSO solutions.

Customer portal

Give your customers more control over their customer service experience with a secure place to view, open, and reply to their support tickets, and access your knowledge base.

Post-chat feedback

Send customer satisfaction (CSAT) surveys to customers through live chat or chatbots to collect instant feedback on your chat engagements.

SLAs

Create service-level agreements (SLAs) for metrics like "time to close" and "time to first reply" so your team can easily prioritize incoming requests and meet customers’ expectations

Custom views in shared inbox

Give your customer service agents the flexibility to create custom views in the shared inbox based on various ticket and conversation properties, helping them stay focused and get their work done more efficiently.

Service analytics

A collection of fully customizable, out-of-the-box reports you can edit and save to your reporting dashboards — giving you insight into your customers and support processes so you can improve outcomes over time.

Association labels

Create custom association labels for different pairs of standard CRM objects (i.e. contacts, companies, deals, and tickets) to specify the relationship between those objects.

Playbooks

Build a library of resources and guides for your customer service team to follow. Automatically surface recommended content to your team, right when they need it.

WhatsApp integration

Send and receive WhatsApp messages through the shared inbox, and send automated WhatsApp messages using workflows.

Presets

Call transcription and coaching

Gain real-time insight into calls with automatic recording and transcription to help you coach your team and gain visibility into your customer conversations.

Conversation intelligence

Leverage AI to gain deep insight into the contents of your teams’ calls. Automatically track terms of interest, and build detailed reports based on call content.

Single sign-on

Let users sign in to HubSpot using single sign-on credentials, making it easy for them to log in while enhancing security and your control over who has access.

Salesforce custom object sync

Map Salesforce custom objects to HubSpot custom objects, and sync data one way from Salesforce into HubSpot.

Custom objects

Recurring revenue tracking

Build detailed reports to manage and track recurring revenue and renewals.

Organize teams

Organize users on multiple levels based on team, region, business unit, brand, or any other dimension, to suit the way your business works.

Field-level permissions

Disable the editing of specific properties for certain reps to keep your team efficient and your database clean.

Admin notifications management

Set up default notifications for all users in your account, or create notification profiles by role.

Sandbox account

Test various changes and functionalities in a safe environment before they go live — without impacting your main account.

Log in as another user

Allow HubSpot users with super admin permissions to temporarily sign in as a different user.

Custom goals

Create goals that are customized to your specific business.

Capacity limits for live chat

As an admin, set capacity limits for all your live chat agents so no chats are automatically assigned to agents when they're over their capacity limit.

All Free Tools

CMS Hub includes access to all the free tools listed in the “Free Tools” table above.

Forms

Create standalone, pop-up, embedded, and collected forms to gather the contact details that your business needs.

Form follow-up emails

Send automated emails after pop-up and embedded form submissions to start nurturing and converting leads.

1:1 technical support

Get access to our global HubSpot customer support team so you can get the answers you need quickly.

List segmentation

Create static or dynamically updating contact lists based on various criteria using properties in your HubSpot database. Use them to power more personalized content in email, on the web, and more.

Blog

Create search engine optimized content for your blog based on best practices.

Permission sets

Quickly configure user permissions, such as access to your blog, website, or landing pages.

Calls-to-action

Product library

Build a product library, reference products within your content, and report on the performance of different products. Use the data to see which products and services are selling best.

Landing pages

Create responsive landing pages built to convert using our drag-and-drop editor.

Multiple currencies

Track and manage multiple currencies in your HubSpot account.

Website pages

Create responsive website pages with built-in assets and editors, or work with developers to create custom pages that still keep editing simple.

Subdomain and country code top-level domain availability

Connect your HubSpot account to a subdomain and/or country code top-level domain of a single brand's URL to host landing pages, blog posts, and other content you create inside your account.

Ad management

Connect accounts from supported ad networks to your HubSpot account. Create audiences from your HubSpot contacts database, and see which ads are generating customers.

Multi-language content creation

In-language variants of a specific page will automatically be associated together, making your content easier to manage as you scale. See HubSpot’s supported languages.

Live chat

Chat 1-to-1 with visitors as they browse your site, and give them the information they need about your business.

Conversational bots

Scale live chat using bots. They can qualify leads, collect and store contact data, book meetings, and send leads to the right salesperson.

Shared inbox

Set up a shared inbox — for all incoming email, live chats and more — that your whole team can work from, easily managing 1-to-1 communications at scale.

Facebook Messenger integration

Automatically capture contact information, have two-way communications with your audience, create chatbots, book meetings with bots, and report on chat volume through Facebook Messenger.

Email marketing

Send bulk emails that are tested and optimized for different devices and inboxes. Create better emails with a drag-and-drop editor and personalization tokens.

Reporting dashboard

Get data on your website, marketing, sales, and customer service performance. Use the data to know how you're doing and where to improve.

URL mappings

Redirect traffic from a HubSpot-hosted page or blog post to any URL.

Website traffic analytics

See how your content is performing with detailed filters like bounce rate, average time on page, and more.

App and asset marketplace

Extend the look and functionality of your website by installing any of the thousands of themes, templates, modules, and apps in our marketplace.

HubSpot payments

Personalization tokens

Personalize your website for individual visitors by dynamically displaying CRM property values such as first name, last name, contact owner, and email address in website content.

Required fields

Define fields that must be completed by your team when certain actions are taken. Get more consistent data and more predictable outcomes.

SEO recommendations & optimizations

Identify SEO issues across your entire website, and learn how to optimize your pages to get more organic traffic.

Dynamic personalization

Create personalized experiences with dynamic content across channels powered by HubDB tables, CRM objects, programmable content, and more.

Dynamic content with HubDB

Create database-driven pages that are dynamically generated, can be updated by you in your HubSpot account, and accessed with the HubDB API.

Standard CRM interface configuration

Match the layout of your CRM data to your team's needs by configuring existing elements of the CRM interface.

Standard contact scoring

Create rules-based scoring criteria. Focus your outreach based on any HubSpot data point. Use your scores to segment lists, trigger automation, and more.

Calculated properties

Create fields that roll up and calculate data from other fields.

Content staging

Build out a brand new site without touching your existing web presence. Content staging allows you to build safely in a separate staging area, test changes, and seamlessly take the new design live.

Google Search Console integration

Get organic search insights like average ranking position, related searches, total impressions, and clickthrough rate for pages on your website — right inside your HubSpot account.

Video hosting & management

Host and manage video files within HubSpot. Then embed them onto site pages and in emails. Add CTAs and forms within the videos, and track their performance in the custom report builder.

Password-protected pages

Password-protect website pages and landing pages, giving you the ability to control who can see the content on a specific page.

Logged-in visitor identification

Identify logged-in website visitors when they send you a message through live chat, making it easy for your team to send personalized replies.

Content strategy

A/B testing

Run A/B tests on landing pages and website pages to hone in on the best performing variations in copy and design.

Campaign reporting

Group specific pieces of content into a campaign and understand how each landing page, blog post, and more is helping you reach your goals.

Custom reporting

Build custom reports that leverage contact, company, and deal data from your contacts database alongside website and marketing engagement data, so you can answer key business questions in one place.

Contact create attribution

Understand your website’s impact on lead generation. See which sources, campaigns, referrers, content types, or titles are driving leads, right in your contacts database. Measure success across five different multi-touch attribution models.

SEO analytics

Custom views in shared inbox

Create custom views in the shared inbox based on various ticket and conversation properties, helping your team members stay focused and get their work done more efficiently.

Duplicate management

Use artificial intelligence to identify and merge duplicate records.

Teams

Organize your users into teams, based on region, business unit, product line, or more. Assign marketing assets and database records to teams. And get regular team performance reports too.

Filtered analytics view

Report on the success of your content based on what’s most meaningful to your business. Filter your analytics by domain, country, or any URL path on your site.

HubSpot mobile app

Work from anywhere with the HubSpot mobile app. Highlights include business card scanning, caller ID, and more. Available for iOS and Android.

Site tree

Manage your website content in a hierarchical system of folders so you can quickly see how your website is structured.

Salesforce integration

Keep your Salesforce and HubSpot data in sync and up-to-date.

Association labels

Create custom association labels for different pairs of standard CRM objects (i.e. contacts, companies, deals, and tickets) to specify the relationship between those objects.

Presets

Salesforce custom object sync

Map Salesforce custom objects to HubSpot custom objects, and sync data one way from Salesforce into HubSpot.

Custom objects

Adaptive testing

Automate your A/B tests using artificial intelligence and machine learning to save time and improve conversion rates on your website.

Memberships

Restrict access to specific HubSpot-hosted web pages, landing pages, and blog content by requiring visitors to log in with a username and password.

Additional root domains

Build, host, partition, and report on multiple websites within the same HubSpot account. Includes your core domain plus nine additional root domains (with more available for purchase as add-ons)

Code alerts

Scan all CMS-hosted pages for common performance errors that result in slow-loading pages.

Limit access to content

Give teams different permissions for your site pages, landing pages, blog content, forms, and CTAs based on role, region, and more, so they can only see and edit content relevant to them. Partitioning for emails, lists, and workflows is not included.

Reverse proxy configuration

Build out content on the HubSpot platform while serving that content to visitors on a non-HubSpot-hosted domain or subdirectory.

Site performance monitoring

Build custom tracking dashboards for HubSpot-hosted content using a public API. Track down errors reported by your customers, areas of the site that are slow or high-traffic, how the site is performing over time, and the site’s overall uptime in a given period.

Activity logging

Track down changes to HubSpot content including pages, modules, blogs, images, CTAs, and others.

Single sign-on

Let users sign in to HubSpot using single sign-on credentials, making it easy for them to log in while enhancing security and your control over who has access.

Organize teams

Organize users on multiple levels based on team, region, business unit, brand, or any other dimension, to suit the way your business works.

Web apps

Custom build web app experiences like a calculator, event system, customer portal, learning management system (LMS), etc., all within your HubSpot account and powered by CRM data.

Field-level permissions

Disable the editing of specific properties for certain reps to keep your team efficient and your database clean.

Admin notifications management

Set up default notifications for all users in your account, or create notification profiles by role.

Multi-domain traffic reporting

Filter your web traffic analytics by each domain you are hosting within HubSpot.

Sandbox account

Test various changes and functionalities in a safe environment before they go live — without impacting your main account.

Log in as another user

Allow HubSpot users with super admin permissions to temporarily sign in as a different user.

Content approvals

Require or request approval before publishing a web page, blog post, or landing page.

All Free Tools

Operations Hub includes access to all the free tools listed in the “Free Tools” table above.

Custom field mappings

Create your own custom field mappings to ensure the right data passes between apps.

Custom properties

Associate specific data points with contacts, companies, and deals.

Reporting dashboard

Get in-depth data on your business performance, so you know how you're doing and where to improve.

List segmentation

Create static or dynamically updating contact lists based on various criteria using properties in your HubSpot database. Use them to power efficient business processes and detailed reporting.

Multiple currencies

Track and manage multiple currencies in your HubSpot account.

1:1 technical support

Get access to our global HubSpot customer support team so you can get the answers you need quickly.

HubSpot payments

Required fields

Define fields that must be completed by your team when certain actions are taken. Get more consistent data and more predictable outcomes.

Permission sets

Quickly configure user permissions, such as access to signatures, notifications, or CRM views.

Product library

Build a product library that standardizes the products referenced in your CRM. Use the data to report on the performance of different products and services.

Programmable automation

Implement JavaScript and Python in workflow and bot actions to optimize internal processes and improve your customer experience.

Webhooks

Use webhook actions to send or retrieve information between HubSpot and other external tools.

Data quality automation

Easily format property data within workflows, and use custom formulas for more advanced data formatting, combinations, and calculations.

Bulk duplicate management

Use artificial intelligence to identify and merge duplicate contact and company records in bulk.

Teams

Organize your account by teams. You can segment leads, sort through content, and easily report on each team's performance.

Standard CRM interface configuration

Match the layout of your CRM data to your team's needs by configuring existing elements of the CRM interface.

Custom reporting

Build custom reports that leverage all the data in your contacts database, so you can answer key business questions in one place.

Calculated properties

Create fields that roll up data from other fields. Calculate things like commissions and splits.

Standard contact scoring

Create rules-based scoring criteria. Use your scores to segment lists, trigger automation, run reports, and more.

Deal and company scoring

Score deals and companies based on custom criteria.

Admin notifications management

Set up default notifications for all users in your account, or create notification profiles by role.

Scheduled workflow triggers

Trigger HubSpot workflows on recurring custom intervals to better support your automated processes.

Association labels

Create custom association labels for different pairs of standard CRM objects (i.e. contacts, companies, deals, and tickets) to specify the relationship between those objects.

Data quality command center

Proactively monitor your data health and fix issues before they flare up.

Data health trends

Monitor changes in property fill rate, data sources, duplicates, and more.

AI-powered data formatting recommendations

Leverage AI-powered formatting recommendations to keep your CRM data clean, consistent, and reliable.

Presets

Sandbox account

Test various changes and functionalities in a safe environment before they go live — without impacting your main account.

Datasets

Group your HubSpot data in collections for quick and easy reporting.

Advanced data calculations and prep

Prep, transform, and calculate data within reusable custom datasets.

Snowflake data share

Share data from HubSpot with your Snowflake account. Please note that data refresh rates may vary depending on where your data is hosted. Learn more here.

Salesforce custom object sync

Map Salesforce custom objects to HubSpot custom objects, and sync data one way from Salesforce into HubSpot.

Custom objects

Organize teams

Organize users on multiple levels based on team, region, business unit, brand, or any other dimension, to suit the way your business works.

Single sign-on

Let users sign in to HubSpot using single sign-on credentials, making it easy for them to log in while enhancing security and your control over who has access.

Field-level permissions

Disable the editing of specific properties for certain reps to keep your team efficient and your database clean.

Log in as another user

Allow HubSpot users with super admin permissions to temporarily sign in as a different user.

Commerce Hub charges a 1% platform fee* per transaction, in addition to any processing fees, for collecting payments with our commerce tools.

Supported payment processors:

Stripe
HubSpot payments

*0% Platform Fee Promotion

Stripe payment processing: Commerce Hub platform fees are waived for transactions processed with Stripe for the first 90 days after sign-up for anyone who enrolls prior to December 31, 2023. Learn more.
HubSpot payments: Commerce Hub platform fees are waived for transactions processed with HubSpot payments through early 2024. Learn more.

Invoices

Quickly turn quotes into cash with invoices sent directly from your HubSpot CRM. Stay on top of invoices with overdue invoice tracking and management.

Payment links

Create simple yet powerful payment links that enable you to sell from anywhere — your website, forms, email, and more.

Quotes

Create quotes and capture signatures on beautifully branded templates, powered by data in your CRM.

Subscriptions

Collect, manage, and report on recurring payments directly alongside your HubSpot CRM.

B2B checkout

Product library

Build a product library and report on the sales performance of different products. Use the data to see which products and services are selling best.

Stripe payment processing [Public Beta]

Start accepting payments within your CRM with your existing Stripe account as your payment processor. For each transaction, HubSpot will add a 1% HubSpot platform fee on top of Stripe’s payment processing fee for the use of Commerce Hub tools to create a payment experience. Currently available to U.S. customers with plans to expand internationally in the near future. Subject to additional terms.

E-signature

Get digital signatures for quotes. No more printing and sending hard copies.

HubSpot payments

Custom billing automation

Automate time-consuming manual tasks like collections, customer implementation, renewal management, and more.

Simple revenue reporting

Monitor the health of your revenue with a simple, out-of-the-box dashboard that includes reports on revenue over time, customers over time, revenue split by payment type, and revenue by sales rep.

Custom revenue reporting

Combine commerce and CRM data in powerful customizable reports to gain a deeper understanding of your revenue performance.

QuickBooks integration

Use HubSpot’s native integration with QuickBooks to sync payments for easy reconciliation and reporting.

Dedicated IP Add-On

$300 per month
For more control over your individual sender reputation, purchase your own dedicated IP address that will be monitored 24/7. This is a good fit for senders who consistently send a high volume of email each month.

Available as an add-on to Marketing Hub Professional and Enterprise

Custom SSL Add-On

$100 per month
Purchase premium SSL service if you need additional customization beyond the standard SSL already included in Marketing Hub Professional and Enterprise.

Available as an add-on to Marketing Hub Professional and Enterprise, or CMS Hub Professional and Enterprise

Transactional Email Add-On

$600 per month
Send relationship-based emails like automated commerce receipts, account updates, and system messages and get full engagement tracking across your emails.

Available as an add-on to Marketing Hub Professional and Enterprise

Business Units Add-On

$1000 per month
Manage multiple brands in a single HubSpot account. Delineate different brand settings, contacts, reports, pages, emails, and forms for each of your business units. The purchase of one business unit add-on includes one additional root domain, 100 additional active lists, 100 additional static lists, and 100 additional workflows (up to a maximum of 5,000 total active lists and 5,000 total static lists per account).

Available as an add-on to Marketing Hub Enterprise

Marketing SMS Add-On

$75 per month
Purchase SMS access for marketing message segments. Includes SMS setup, maintenance, and 1,000 message segments per month. This add-on is required to use the marketing SMS functionality in public beta. Participating in the public beta is optional. Sending is only available from U.S.-based phone numbers, and messages can only be sent to U.S./Canada (+1) phone numbers.

Available as an add-on to Marketing Hub Professional and Enterprise for U.S. customers only

Ads Limit Increase

$100 per month
Create 50 additional ad conversion events and 50 additional audiences that sync hourly between your HubSpot account and HubSpot-supported advertising accounts. Purchase multiple limit increase packs for more volume.

Available as a limit increase to the Professional or Enterprise edition of Marketing Hub