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HubSpot Sub-Processors Page
Last Modified: February 4, 2025
This HubSpot Sub-Processors Page is incorporated into the DPA and Agreement. This page explains how HubSpot engages with Sub-Processors.
1. Infrastructure Sub-Processors
2. Feature Specific Sub-Processors
3. HubSpot Affiliate Sub-Processors
4. Updates to Sub-Processor Page
Please review each section for additional details.
1. INFRASTRUCTURE SUB-PROCESSORS
To help HubSpot deliver the Subscription Service, we engage Sub-Processors to support our infrastructure. By agreeing to the DPA, you agree all of these Sub-Processors may have access to Customer Data.
|
Sub-Processor |
Purpose |
Applicable Service |
United States Data Centers Sub-Processor Location |
European Union Data Center Sub-Processor Location |
Australia Data Center Sub-Processor Location |
Canada Data Center Sub-Processor Location |
|
Amazon Web Services, Inc. |
Hosting & Infrastructure |
Used as a on-demand cloud computing platforms and APIs |
United States |
Germany |
Australia |
Canada |
|
Cloudflare, Inc. |
Content Delivery Network |
Used as a web infrastructure and website security, providing content delivery network services, DDoS mitigation, internet security, and distributed domain name server services |
United States |
Local **Data Centers located all around the world. Traffic will be automatically routed to the nearest data center. |
Local **Data Centers located all around the world. Traffic will be automatically routed to the nearest data center. |
Local **Data Centers located all around the world. Traffic will be automatically routed to the nearest data center. |
|
Google LLC |
Infrastructure - Regional Data Processing |
Data hosting provider |
United States |
Germany |
United States |
United States |
|
Snowflake Inc. |
Infrastructure |
Data warehouse solution which serves as the repository of data |
United States |
Germany |
Australia |
Canada |
**For further information regarding Cloudflare services, visit https://www.cloudflare.com/network.
2. FEATURE SPECIFIC SUB-PROCESSORS
Some of our features and integrations require the use of additional Sub-Processors. Some Sub-Processors will apply to you as a default, and some Sub-Processors will apply to you only if and when you opt-in. We will notify you before you turn on a feature or install an integration that requires support from an opt-in Sub-Processor where indicated in the table below.
|
Sub-Processor |
Purpose |
Applicable Service |
United States Data Center Sub-Processor Location |
European Union Data Center Sub-Processor Location |
Australia Data Center Sub-Processor Location |
Canada Data Center Sub-Processor Location |
|
Ably Realtime Ltd. |
Conversation & Chat Functionality |
Used to support conversations/chat features in the HubSpot product |
United States |
Ireland and Germany |
Australia |
Canada |
|
*Amazon Web Services, Inc. |
AI Products |
Used for HubSpot AI Products |
United States |
Germany, and for AI image generation only, United States |
United States |
United States |
|
ConvertAPI, UAB |
File Functionality |
Used for files and documents conversion for websites and web/desktop applications |
United States |
The Netherlands and Germany |
Australia |
Canada |
|
*Google LLC
|
Form submission spam prevention (Google reCAPTCHA) |
Use of Google reCAPTCHA is disabled by default and is an opt-in feature within the forms tool. If you do not choose to use Google reCAPTCHA, no Customer Data will be accessed by this Sub-Processor. |
United States
|
United States
|
United States |
United States |
|
B2B Checkout spam prevention |
Use of Google reCAPTCHA is enabled by default without an opt-out feature within B2B Checkout. If you do not wish to use Google reCAPTCHA, payments should not be submitted with B2B Checkout. |
|||||
|
Dropbox, Inc. |
E-Signature Functionality |
Used for HubSpot product E-signature solution for deals and quotes |
United States |
Germany |
United States |
United States |
|
*Litmus Software, Inc. |
Email Functionality |
Used for email previews |
United States |
United States |
United States |
United States |
|
*Meta Platforms, Inc. OPT-IN ONLY |
Conversation Functionality |
Used to support the connection of your WhatsApp Business account to the conversations inbox Use of WhatsApp is an opt-in integration. If you do not install the WhatsApp integration, no Customer Data will be shared |
United States |
United States |
United States |
United States |
|
*Mux, Inc. |
Video Functionality |
Used for HubSpot video service provider |
United States |
United States |
United States |
United States |
|
*OpenAI, L.L.C. |
AI Products |
Used for HubSpot AI Products |
United States |
Ireland, Switzerland and European Economic Area countries; United States for some limited voice and AI image processing only |
United States |
United States |
|
*Stripe, Inc. |
Payment Processor |
Used to support Commerce Hub products and services |
United States |
United States |
United States |
United States |
|
*Twilio Inc. |
Calling and SMS Functionality |
Used to support HubSpot calling and SMS functionality |
United States |
United States |
United States |
United States |
*You may choose not to use the functionality provided by our Sub-Processors marked with an asterisk above.
3. HUBSPOT AFFILIATE SUB-PROCESSORS
To help HubSpot deliver the Subscription Service, we engage HubSpot Affiliates as Sub-Processors to assist with our data processing activities. By agreeing to the DPA, you agree all of these Sub-Processors may have access to Customer Data.
|
HubSpot Sub-Processor |
Purpose |
Location |
|
HubSpot, Inc. |
Services & Support |
United States |
|
HubSpot Ireland Ltd |
Services & Support |
Ireland |
|
HubSpot Germany GmbH |
Services & Support |
Germany |
|
HubSpot Australia Pty. Ltd. |
Services & Support |
Australia |
|
HubSpot Asia Pte. Ltd. |
Services & Support |
Singapore |
|
HubSpot Japan KK |
Services & Support |
Japan |
|
HubSpot Latin America, S.A.S. |
Services & Support |
Colombia |
|
HubSpot Sweden |
Services & Support |
Sweden |
|
HubSpot France S.A.S. |
Services & Support |
France |
|
HubSpot UK Holdings Ltd. |
Services & Support |
United Kingdom |
| HubSpot Belgium NV |
Services & Support |
Belgium |
|
HubSpot Canada Inc. |
Services & Support |
Canada |
|
HubSpot Spain, S.L. |
Services & Support |
Spain |
|
HubSpot Netherlands B.V. |
Services & Support |
The Netherlands |
|
HubSpot India Private Limited |
Services & Support |
India |
4. UPDATES TO SUB-PROCESSOR PAGE
Due to the nature of our global business and our ongoing efforts to delight our customers, our Sub-processors may change from time to time. For example, we may deprecate a Sub-Processor to consolidate and minimize our use of Sub-Processors, or we may add a Sub-Processor if we believe that doing so will enhance our ability to deliver our Subscription Service.
You may subscribe to receive notifications by email if we update this page to add or replace any Sub-Processors, if any of our Sub-Processors materially change the services that they provide, or if they change the country from which they provide them. To subscribe to the notification please complete the form available at https://legal.hubspot.com/subscribe-subprocessor-updates. If you opt-in to receive a notification, we will notify you at least 30 days prior to any such change taking effect.
For more information on HubSpot’s privacy practices, please visit our Privacy Policy. If you have any questions regarding this page, please contact us at privacy@hubspot.com.