HubSpot Data Disclosure Policy

HubSpot responds to civil and government data requests in accordance with our Privacy Policy, Customer Terms of Service, Data Processing Agreement, and any other applicable policies. 

Those who want data contained in HubSpot should first work with the owner of that data directly to access it. HubSpot notifies customers of requests for their data unless prohibited by law or if there is an exigent emergency that involves the danger of death or serious physical injury to a person that HubSpot may have information necessary to prevent.

HubSpot analyzes every legal request to determine whether it is valid and challenges legally questionable requests. HubSpot interprets legal requests narrowly in order to minimize disclosure of sensitive information.

HubSpot Transparency Report

Updated February 16, 2024

HubSpot shares data about requests for customer information so that customers know how their data may be shared. 

“Subscriber Data” includes information about users, services paid, and payment methods. "Customer Data" means all information that you submit or collect via the Subscription Service.


As of January 1, 2024, HubSpot has not received a National Security Letter (NSL) or Foreign Intelligence Surveillance Act (FISA) order for access to personal data held by a customer.

 

US Government Requests for Customer Data (not FISA or NSL)

Year

Number of Requests

Customers targeted

Produced Subscriber Data Only

Produced Some Customer Data

No Responsive Data to Produce

Objected to Request and No Data Produced

 2022

 0

 0

0

 0

 0

 0

2023

3

3

0

3

0

0

 

International Government Requests for Customer Data

Year

Number of Requests

Customers targeted

Produced Subscriber Data Only

Produced Some Customer Data

No Responsive Data to Produce

Objected to Request and No Data Produced

 2022

 1

 1

 0

 0

 0

 1

2023

3

3

0

0

0

3

 

US Civil Requests for Customer Data

Year

Number of Requests

Customers targeted

Produced Subscriber Data Only

Produced Some Customer Data

No Responsive Data to Produce

Objected to Request and No Data Produced

 2022

 9

 9

 0

 7

 0

 2

2023

9

9

0

6

0

3

 

International Civil Requests for Customer Data

Year

Number of Requests

Customers targeted

Produced Subscriber Data Only

Produced Some Customer Data

No Responsive Data to Produce

Objected to Request and No Data Produced

 2022

 1

 1

 0

 0

 0

 1

2023

0

0

0

0

0

0