Data Privacy Resources

We know EU data privacy can feel like a daunting issue.

That's why we've compiled resources for customers that walk through exactly how we're handling EU privacy laws, data security practices, and changes to the legal and technological landscape.

The EU General Data Protection Regulation (GDPR)

The General Data Protection Regulation (GDPR) came into effect in May 2018.

To learn more about the GDPR and our resources that address it, please visit our dedicated GDPR webpage here.

Privacy Shield Program

HubSpot’s certification under the new EU-US Privacy Shield framework, a program for the transfer of data from the EU to the US, has now been confirmed by the US Department of Commerce. See our official listing here.

Getting the Lay of the Land

HubSpot's Legal and Security teams have worked together to draft a whitepaper resource for customers, covering everything from the GDPR to HubSpot's approach to cookies.

HubSpot, Your Data, and You

Learning About Security

Our Security team works to ensure that HubSpot stays up to date on the latest industry best practices, ensuring that your data stays safe and secure.

Visit to learn more.

Reviewing the Documents

If you’re a customer or are thinking about becoming one, of course you’ll want to read our relevant agreements in full. But for now, if you’d like to check out the most relevant sections, here are some good places to start:

Terms of Service

See sections 1 (Customer Data) and 3 (Customer’s Proprietary Rights) of the “General Legal Terms” section of our TOS, which cover how we handle customer data. Section 2 of our “Jurisdiction Specific Terms” (EU/EEA Data Processing) also covers our data privacy approach.

Read the TOS ››

Privacy Policy

See our Privacy Policy's sections on our TRUSTe Privacy Seal, the Privacy Shield, and our procedures for opting out and unsubscribing.

Read the Privacy Policy ››

Privacy Shield Certification

See our listing on the Department of Commerce’s website, detailing the scope of our Privacy Shield certification and its verification by TRUSTe.

View Our Certification ››